Workplace Essential Skills

• Reading
• Document use
• Writing
• Numeracy
• Oral communication
• Working with others
• Thinking skills
• Computer use

An Administrative Assistant, provides support to other employees and coordinates business communication. Their key duties include directing phone calls, responding to inquiries, and managing meeting schedules. Administrative Assistants perform general clerical work for their department, create and maintain recordkeeping systems, schedule appointments, take messages for staff, and facilitate communication with clients.